.Five9 (FIVN) has actually been actually granted the 2024 Aragon Study Development Honor for Artificial Intelligence Get in touch with Centers and named a Forerunner in 2 Aragon Analysis Globe reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The business was realized as the best critical merchant in the artificial intelligence Agent Platforms report.At the core of Five9’s development is their vision for The brand-new CX, where Artificial Intelligence Brokers and AI-empowered Human Representatives team up to deliver hyper-personalized consumer adventures. The business just recently presented brand new innovations including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use technology in market development and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally called an Innovator in The Aragon Analysis Entire World for AI Representative Operating Systems in the ICC, 2025 and Aragon Investigation Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has actually been called a champion of the 2024 Aragon Investigation Advancement Honor for AI Contact Centers. In addition, Five9 has been called a Forerunner in pair of Aragon Research study World reports: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. This recognition coming from Aragon Research study underscores Five9’s setting as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 report jobs Five9 as the absolute most
strategic seller ranked in
the file, identifying Five9 s tactical eyesight for AI-driven advancement in CX. At the core of this particular innovation is Five9’s perspective for The brand new CX where AI Brokers as well as AI-empowered Human Professionals work together to supply hyper-personalized, straightforward customer experiences. By encouraging services to provide transformative consumer interactions while minimizing expenses and improving productivity, Five9 is setting brand new requirements for AI-powered options in the get in touch with facility industry.
AI is foundational for developing awesome customer experiences, as well as our company are recognized to become determined through AragonStudy as ingenious for our efforts to thrust the intelligent connect with facility ahead, pointed out Jonathan Rosenberg, Chief Modern Technology Policeman as well as Chief of AI, Five9. Our emphasis has been, and also will definitely continue to be actually, assisting companies provide those experiences with easy-to-use tools and also abilities. With each brand-new technology, our experts take a progression for both Five9 as well as for the field as a whole.
The Aragon Research Development award recognizes companies leveraging ideal use of technology to not only adjust as markets transform, however to proactively disrupt as well as notify just how their markets will grow. Five9 was formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors service.Five9’s commitment to advancement, especially its own eyesight for mixing artificial intelligence Representatives as well as AI-empowered Person Agents, is actually preparing a brand new criterion for how companies can easily supply hyper-personalized as well as smooth consumer expertises, pointed out Jim Lundy, Creator, CEO and also Lead Professional, Aragon Research. This honor and document recognition builds on Five9’s dedication to delivering artificial intelligence developments for CX.
Previously this year, the provider introduced brand new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Agents, that transform the method companies approach CX, steering far better end results for both consumers as well as brokers. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Brilliant AI, provides a comprehensive rooms of solutions to electrical power AI-elevated customer experiences that supply much better service outcomes as well as Bring Joy to CX.
Our consolidated cloud-native offering allows hyper-personalized client expertises as well as even more equipped staff members, creating every customer interaction much more hooked up, straightforward, and private. Trusted by 2,500 +consumers and also 1,400+ companions internationally, Five9 unites the power of artificial intelligence, our system, and also our people to drive AI-elevated CX.For more information, check out www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil rights Set aside.
The identification of an Aragon Research award winner is certainly not a recommendation by Aragon Investigation of any type of provider, product, or even solution. View source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors did Five9( FIVN) win in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Research Study Development Honor for Artificial Intelligence Get In Touch With Centers and was named an Innovator in two Aragon Research Entire world reports: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025.
What new AI products carried out Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers to change consumer knowledge monitoring.Just how carries out Five9’s( FIVN )NEW CX eyesight effect customer support? Five9’s brand new CX eyesight integrates artificial intelligence Representatives along with AI-empowered Individual Brokers to supply hyper-personalized, straightforward customerknowledge while reducing expenses and boosting efficiency.
What was Five9’s( FIVN) strategic opening in the Aragon Study Entire world 2025 document? Five9was actually set up as the most calculated vendor in the AI Broker Operating Systems in the ICC, 2025 record, realizing their key vision for AI-driven advancement in CX. When carried out Five9( FIVN) receive the AragonAnalysis Technology
Award
?
Five9 was actually formally shown with the award on December 10, 2024, at the Aragon Transform 2024 honors service.